Privacy Policy

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Introduction

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Welcome to The Way Agency. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

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Information We Collect

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Personal Information

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We may collect the following personal information from you:

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• Contact Information: Name, email address, phone number, and mailing address.
• Identification Information: Social Security Number, driver's license number, and other government-issued identification.
• Financial Information: Bank account details, credit card information, and payment history.
• Insurance Information: Policy details, claim history, and other insurance-related information.

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Non-Personal Information

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We may also collect non-personal information about your use of our website, such as:

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• Usage Data: Pages visited, time spent on the site, and clickstream data.
• Technical Data: IP address, browser type, operating system, and device information.

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How We Use Your Information

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We use your personal information for the following purposes:

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• Providing Services: To process your insurance applications, manage policies, and handle claims.
• Communication: To respond to your inquiries, send policy updates, and provide customer support.
• Marketing: To send promotional materials, newsletters, and special offers (with your consent).
• Legal Compliance: To comply with legal obligations and protect our rights.

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How We Share Your Information

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We may share your personal information with the following parties:

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• Service Providers: Third-party vendors who assist us in providing services, such as payment processors, IT service providers, and marketing agencies.
• Insurance Partners: Insurance companies and underwriters for processing applications and claims.
• Legal and Regulatory Authorities: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

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Data Security

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We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

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• Encryption: Secure Socket Layer (SSL) technology to encrypt data transmitted over the internet.
• Access Controls: Restricted access to personal information to authorized personnel only.
• Regular Audits: Routine security audits and vulnerability assessments.

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Your Rights

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You have the following rights regarding your personal information:

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• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information under certain circumstances.
• Objection: The right to object to the processing of your personal information for direct marketing purposes.
• Restriction: The right to request restriction of processing of your personal information.To exercise these rights, please contact us using the details provided below.

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Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

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Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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The Way Agency
PO Box 270

Mt. Washington, KY 40047
(502) 413-5335
hello@thewayagency.com

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By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

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